Terms And Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Atlas Enforcement's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Atlas Enforcement' or 'us' or 'we' refers to the owner of the website whose registered office is 10-11 St James Court, Friar Gate, Derby, DE1 1BT . Our company registration number is 05989671. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Refund Policy for Parking Charge Notice

Should you wish to appeal this Parking Charge Notice you have 28 days from the date of issue to do so. The charge will be held whilst the appeal is being heard. Your appeal will be acknowledged and you will be sent a reply within 28 days of us receiving it. Please note the period of parking for which the charge relates is the period immediately proceeding the time of issue. All appeals are dealt with the Atlas Appeals Team. You can make an appeal or complaint using one of the following methods:

For Appeals:

Our online appeals portal: here

For Complaints

Please post to: Atlas Enforcement Ltd., PO Box 7310, Derby, DE1 0GQ

Your letter should include the following information:

Parking Charge Notice (PCN) Date:
PCN Number:
Vehicle Registration Mark (VRM):
Your Name:
Your Address:
Your contact number:
Reason for your compaint:
PLEASE SEND SCANNED COPIES OF ANY SUPPORTING DOCUMENTATION, DO NOT SEND ORIGINALS

If you have appealed within 28 day time limit and your appeal is rejected you can request that the decision is reviewed by the Independent Appeals Service POPLA. Details of how to do so can be found at www.popla.co.uk. If your appeal is not upheld and / or you still fail to pay the PCN then we will pass it to a debt recovery company where further charges may be incurred.